ENGHOUSE INTERACTIVE CONTACT CENTRE

Enghouse Interactive (previously Zeacom) is a leading expert in customer communications. At the heart of our business is the contact centre, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty. With increased demands from customers, companies require a communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time; connecting them to your business rules, whilst providing actionable intelligence to drive ongoing improvement. Our unique multi-channel contact centre solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget.

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